Govia Thameslink's consultation process on the closure of ticket offices has been extended to September 1. That means there is only one more week in which to lodge objections.
Southern Railway says that its proposal "forms part of plans to modernise the railway and bring it into line with modern consumer expectations. It reflects significantly reduced usage of ticket offices over the past decade as customers move to alternative, more convenient ways of buying tickets."
The service provided by staff at Rye station is unfailingly friendly and well-informed. Only yesterday, I attempted to book a day return journey to Ashford on the National Rail website. For whatever reason and to my frustration, it failed to respond and I was very relieved to be able to buy it in person at the ticket office.
The Rye station ticket office is for many people very much a part of the Rye experience and I would urge all those who use the railway to register their objections to this proposal by emailing: ticketoffice.GTR@transportfocus.org.uk or writing a letter to: Freepost: RTEH-XAGE-BYKZ, Transport Focus, PO Box 5594, Southend-on-Sea, SS1 9PZ
